COVID 19: Teleconsultation services available 24/7

For several weeks now, a respiratory disease due to a new coronavirus known as COVID-19 has been spreading around the world. Your TPA MSH International is there to support you in this time of crisis.

Under your international health coverage, you benefit from medical teleconsultation services thanks to our partnership with MédecinDirect, part of the Teladoc Health group, a world leader in telemedicine. These services are available 24/7 via chat, phone or video, in English, French, Spanish and Portuguese.

You can access these services directly from your members’ area, under the “Your Healthcare/Medical teleconsultations” section, where you will find all the information you need on the conditions of coverage.

The doctors working on the platform are experienced practitioners belonging to an independent international network. They are trained in telemedicine and the management of the Coronavirus COVID-19.

To keep up to date with the latest developments in this epidemic, we would advise you to consult the government information websites and the Coronavirus COVID 19 FAQ, set up by your TPA MSH International..
We would be pleased to answer any questions you may have about this service.

To limit the risk of infection, we recommend watching the video available from WHO